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Mdearing3540's avatar
Mdearing3540
New member | Level 2
10 months ago

Accidentally unlinked my computer from my account and linked it to a different one

After getting a very inadequate response from DropBox, I am seeking help from the community.  After my computer restarted after uploading some windows 10  changes, I ended up with a splash screen for...
desktop
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Thanks for the update, Mdearing3540.

Is the Dropbox app still installed on your computer?

Also, are you using a Windows or a Mac device?

Mdearing3540's avatar
Mdearing3540
New member | Level 2
9 months ago

I do not believe it is still installed on my computer, however, there is a icon in my file explorer file tree that shows DropBox and I can't get rid of it.

I am using windows 10.

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