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Dullard's avatar
Dullard
New member | Level 2
2 years ago
Solved

Cannot completely disable Dropbox Backup for an USB drive.

I plugged in a USB drive and got an annoying prompt about backing it up. I've never used the Dropbox Backup feature and don't want to, especially not for a drive I'm using itself as a backup.

I turned off autoplay completely for now in my Windows settings, but I shouldn't have to do that in order not to use Dropbox Backup. The help page for this is out of date and describes a setting that doesn't exist. There appears to be no way whatsoever to disable backups.

So, short of nuking Dropbox completely and moving on to something else for cloud storage, how do I disable the annoying backup feature?

Account Settings
desktop
Dropbox Backup
  • Walter's avatar
    Walter
    2 years ago

    And what happens if you click on the "Never for this device" option bbob?

     

    Have you tried adjusting your autoplay settings? 

     

    Also, what is your computer's exact OS version, and the version of the Dropbox desktop app?

     

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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    When did this start happening bbob? 

     

    I'd love to also have a screenshot of the pop-up message you get on your end, when plugging an external drive on your device. 

  • bbob's avatar
    bbob
    Explorer | Level 3
    2 years ago

    I don't recall when, it has been for some time.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    And what happens if you click on the "Never for this device" option bbob?

     

    Have you tried adjusting your autoplay settings? 

     

    Also, what is your computer's exact OS version, and the version of the Dropbox desktop app?

     

  • bbob's avatar
    bbob
    Explorer | Level 3
    2 years ago

    Walter, i have tried the "Never for this device" option many times, but your suggestion of an rarely used and unknown to me windows feature found all autoplays set to dropbox. thanks for finally solving this mystery.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Amazing news bbob! 

     

    If you need anything else, give us a shout! 😀

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