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Forum Discussion
Gala_4
3 years agoExplorer | Level 4
Cannot find my selective sync settings
I have looked everywhere on my Dropbox.com account and cannot find sync anywhere. I have found preferences and there is nothing about sync there. I have a colleagues whose screen shows sync under thi...
Rich
Super User II
3 years ago
Gala_4 wrote:
I have looked everywhere on my Dropbox.com account and cannot find sync anywhere.
What do you mean by "cannot find sync?" Are you referring to the Selective Sync settings where you can tell Dropbox to remove folders from your local drive, or are you looking for some other setting?
If it's Selective Sync that you're looking for, this can be found in Preferences within the Dropbox application on your computer. You need to click the Dropbox icon in your system tray (Windows) or menu bar (Mac), then click your avatar in the top-right corner, then click Preferences. Once the Preferences window opens, you'll see a Sync tab.
If you don't see the Sync tab, take a screenshot of the window you see being sure to mask any private information like your email address, etc.
Gala_4
3 years agoExplorer | Level 4
Yes, I am referring to the Selective Sync settings where you can tell Dropbox to remove folders from your local drive.
Here's what I see under preferences:
But this is in the list under Settings... Here's the top part of that page... and there's no sync and it's also not in Manage settings
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- Rich3 years ago
Super User II
Gala_4 wrote:
Here's what I see under preferences ... But this is in the list under Settings... Here's the top part of that page... and there's no sync and it's also not in Manage settingsâ
You're on the Dropbox website, not the Dropbox application on your computer. Refer to my earlier reply and the link to the help article that shows you how to access Preferences in the Dropbox application.
- Gala_43 years agoExplorer | Level 4
I did go to the article and have been there several times before. Something is odd or there is something I don't get...
I go to the Dropbox on my computer and here's the screen I get to... and I'm able to select folders I don't want to sync...
But I can't find /Users/gale/Library/CloudStorage/Dropbox. So maybe my problem is with my Mac... I have Libraries with other applications, and I have an iCloud Drive but nothing in Users/Gale and no area called Cloud Storage. But my real problem may lie elsewhere.
I am only just learning how many flavours of Dropbox one works with at a time... but this screen capture is from the icon on the top menu bar of my Mac --If I don't select a folder to sync then it won't take up space on my hard drive -correct? But it seems it will still take up space in my Dropbox - is that correct? It's the mental model I'm struggling with. So perhaps my question should be how do I minimise the amount of shared space in Dropbox... can I turn off shared files there? Thanks... and apologies for my confusion.
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- Nancy3 years ago
Dropbox Community Moderator
Hey Gala_4! I hope youâre doing well.
Letâs take a step back; first off, what you mention about selective sync is correct. If you donât select a folder from the list, then this folder shouldnât show/sync to your desktop app, so it wonât take up hard drive space.
However, this folder will still show on www.dropbox.com and itâs saved in our servers, so yes, it will still be taking up space from your Dropbox account (which isnât related to your hard drive space).
You mention though that you canât find /Users/gale/Library/CloudStorage/Dropbox. Do you mean that you canât locate this path when opening your Finder, or that you canât see some folders to unsync when opening your selective sync preferences?
Finally, is your goal to free up space from your Dropbox account instead of your hard drive space perhaps?
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