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Can't link Team Account with Personal (Basic) Account
I can't link my Team Account to my Personal Account. On MacOS, if I attempt to "Add Team Account" using the app or a web browser, it brings me to a web page that says "Sign in to link your team Drop...
Well, I don't know for certain (how would I know that?), but does that speculation fit with the facts as described? Namely, that by entering my Team email it does lead to "Single sign-on enabled", which doesn't seem to fit with the option being blocked, but when I click "continue" it just says "something went wrong". I wish the Dropbox error message was more specific about the nature of the problem.
Mark
Super User II
Super User IISometimes when things are blocked by Admins the messages are not clear. It would be worth asking the Team Admin.
The other thing to consider is clearing cookies/cache etc. and then trying again
Thanks for your attempts, but those suggestions don't have any impact on the problem.
I've ended up resorting to a work-around that is a bit cumbersome but is less effort than continuing to try to find a solution to this mystery.
