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dracen658's avatar
dracen658
Helpful | Level 5
5 years ago
Solved

Can't login on my PocketBook

Hi I can't log in to the dropbox via a poketbook. When I open the authorization page, the system does not offer me to enter my username and password. PB641 YTD908000018002000A4 74:ee:2a:d8:4b:...
account access
Account Settings
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security
  • Noxelion's avatar
    Noxelion
    2 years ago

    I just saw this issue on a newly bought PocketBook InkPad Lite. Going to the Settings, installing the latest update and restarting the device (by holding the power button for > 12s) solved the issue of the infinite spinning wheel being shown when attempting to sign in.

Mark's avatar
Mark
Icon for Super User II rankSuper User II
5 years ago

Are you using a supported app and the most recent versions of Dropbox and PocketBook software?

dracen658's avatar
dracen658
Helpful | Level 5
5 years ago

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    5 years ago

    Is that via a thirdparty app dracen658 ? If so you need to ask them for help. To me it looks like the software is out of date and not able to connect but you'd need to verify that with the app developer. 

    • dracen658's avatar
      dracen658
      Helpful | Level 5
      5 years ago

      That is via PocketBook device. I am not certain if it counts as thirdparty app or not. 

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