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joshld12's avatar
joshld12
Helpful | Level 5
3 years ago
Solved

Changing default account

I initially setup dropbox through yahoo, then accidentally set up a gmail account on a new iMac computer.  The dropbox App won't get rid of the Gmail account.  I can't change the default Email back to Yahoo, and it's not letting me delete the dropbox app to start over.  Can anyone help?

Account Settings
desktop
  • joshld12's avatar
    joshld12
    3 years ago

    Thank you guys for your responsiveness but I was finally able to delete the Gmail account, which made the Yahoo account the default.  The issue is now resolved.

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey ellepi, thanks for reaching out to the Dropbox Community.

     

    If you'd like to connect to a different account on the Dropbox desktop app, you'll first need to sign out of the current account and then sign in with the credentials of the preferred one.

     

    I hope this helps!

  • ellepi's avatar
    ellepi
    New member | Level 2
    2 years ago

    Thanks @Hannah, I selected logout from the menu app icon, and after that the icon disappeared, while the app is still connected to account2

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    The app should prompt you to sign in again, after signing out.

     

    Can you search for the Dropbox app in your programs/apps, relaunch it and let me know what you see?

  • ellepi's avatar
    ellepi
    New member | Level 2
    2 years ago

    I was able to solve the problem by rebooting the computer (which allowed me to see dropbox in the menu bar again) and following your instructions. Thanks a lot!

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