Forum Discussion

triangle4's avatar
triangle4
Explorer | Level 3
3 years ago

Changing dropbox email, requires reindexing of entire dropbox.

I have a 1.5TB drobox filled with millions of files. I have had to change my email once and it was a nightmare. Dropbox needs to be signed out of, resigned back into, and to do this requires dropbox...
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triangle4's avatar
triangle4
Explorer | Level 3
3 years ago
This is the second time I have changed emails. Both times the emails have been fully changed in both browser, and on mobile.

Emails both times have been properly verified and confirmed.

The change does not reflect on the pc app.
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Sorry to jump in here, triangle4. 

 

When you change your email address, your connected devices should show this change automatically, so this is kind of strange indeed.

 

Did you restart your computer after changing your email address, to see if that helps?

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