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Forum Discussion
BlmurrayJr
3 years agoExplorer | Level 4
Clear notifications
I have two alerts “Tax Season is in the way” are unread. When I open them they open my camera to scan a tax doc I assume. They stay unread and when I select to mark all read this doesn’t change. I’ve cleared cache.
Hey BlmurrayJr & Alan S - sorry to hear about this.
Can you please try rebooting your device and let us know if this persists?
If it does, you can try reinstalling the app.
Keep us posted anyhow!
4 Replies
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- Alan S3 years agoNew member | Level 2
Same!
- Walter3 years ago
Dropbox Community Moderator
Hey BlmurrayJr & Alan S - sorry to hear about this.
Can you please try rebooting your device and let us know if this persists?
If it does, you can try reinstalling the app.
Keep us posted anyhow!
- BlmurrayJr3 years agoExplorer | Level 4Reinstalling the app fixed the problem. Thx
- Walter3 years ago
Dropbox Community Moderator
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