Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

BlmurrayJr's avatar
BlmurrayJr
Explorer | Level 4
3 years ago
Solved

Clear notifications

I have two alerts “Tax Season is in the way” are unread. When I open them they open my camera to scan a tax doc I assume. They stay unread and when I select to mark all read this doesn’t change. I’ve cleared cache.
  • Hey BlmurrayJr & Alan S - sorry to hear about this.

     

    Can you please try rebooting your device and let us know if this persists?

     

    If it does, you can try reinstalling the app. 

     

    Keep us posted anyhow!

4 Replies

Replies have been turned off for this discussion
  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey BlmurrayJr & Alan S - sorry to hear about this.

     

    Can you please try rebooting your device and let us know if this persists?

     

    If it does, you can try reinstalling the app. 

     

    Keep us posted anyhow!

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Glad to hear that BlmurrayJr 

     

    See you around the Community and take care!

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!