Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

FS65's avatar
FS65
Explorer | Level 4
3 years ago

Desktop app logging me in automatically after I log out

i have multiple accounts and when i try to log in to an account i am automatically being logged in to the account i have just logged out of and there is no option to log in to another account. im usi...
account access
Account Settings
desktop
Dropbox Basic
FS65's avatar
FS65
Explorer | Level 4
3 years ago

yes, the app automatically opens the browser and then i have to log in online and then restart the app again

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

And just to confirm, if you then log in to the preferred account online, do you get the exact same behavior?

 

Is it logging you in to the account you don't want on the desktop app?

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!