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ehazbiu's avatar
ehazbiu
Explorer | Level 4
3 years ago
Solved

Dropbox Office and Personal Account ; How can I merge two accounts?

Hello all. I have a problem now with my account in Dropbox. All started when my office included me on their plan to gain access to all files for which i used my personal email which was linked to m...
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  • Megan's avatar
    Megan
    3 years ago

    Yes, it should work and you'd still have access to the files ehazbiu. 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi ehazbiu, is the shared folder you're talking about in the Basic, or Plus Dropbox account? 

 

Can you also clarify, where your files are at the moment? 

ehazbiu1's avatar
ehazbiu1
New member | Level 2
3 years ago

@Megan it is on the Plus Dropbox account

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey ehazbiu1, if the shared folder is in your Plus plan, and you wish to move it to the Basic one, you'd need to make sure there's enough space to host the folder there. 

     

    If on the other hand, you wish to move content from your Basic account, into the Plus one, that should also be great considering you have more free space there. 

  • ehazbiu's avatar
    ehazbiu
    Explorer | Level 4
    3 years ago

    Will it work than when i delete the Basic account? I want to use the email of the Basic account on the Plus plan account.

     

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Yes, it should work and you'd still have access to the files ehazbiu. 

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