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Dropbox unlinked my accounts suddenly
Hi there!
I've have a free dropbox personal account for 15 years, and at some point added a free Teams account. Several years ago I upgraded the Teams account to a Professional account.
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The only way to link them now, I'm afraid, is for one to be on a paid Business plan (i.e. with multi user licences).
https://help.dropbox.com/teams-admins/team-member/free-teams-overview
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHi kukuj, I'd be happy to answer this one for you!
Can you access your plan page right here, and let me know what is the name of the plan you see there?
Now, you can either access what used to be your Business plan and upgrade the account, or you can move files from one account to the other by following these steps.
If you have any questions, let me know!
Hi, thanks for your answer.
So this is precisely the problem. The account that was left on my desktop is a Dropbox Plus account, using 42.9GB from 2TB, on a [removed per the Dropbox Community Guidelines] email address, set to renew next on the 3rd August, 2022, on a monthly cycle. But the one i used the most is a Dropbox basic, I think. At least it shows me that I could try Dropbox Plus free trial for 30 months, so i am assuming it is a Dropbox Basic. In which case, most of my files will have surpassed the quota.
