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Enialb2
3 years agoHelpful | Level 5
Dropbox unlinked my accounts suddenly
Hi there!
I've have a free dropbox personal account for 15 years, and at some point added a free Teams account. Several years ago I upgraded the Teams account to a Professional account.
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- 3 years ago
The only way to link them now, I'm afraid, is for one to be on a paid Business plan (i.e. with multi user licences).
https://help.dropbox.com/teams-admins/team-member/free-teams-overview
Kristina G.3
3 years agoNew member | Level 2
I also have the same problem. I was also a loyal Dropbox user since the beginning. I find it pathetic how they make such incongruous decisions. Paying almost 700€ more per year for such a basic feature as being able to link a personal account and a pro account seems to me totally unjustified. While I paid my annual Professional subscription for the year... It's a shame! The support did nothing. I am stuck with a trial period in Business, unable to recover my files because I am subject to a redirection loop. I'm waiting for a response from support to cancel the trial period, it's pretty nuts!
I decided to leave for Google. Much cheaper. And less headache. Dropbox is becoming a gas factory.
kwjcurrie
3 years agoNew member | Level 2
Like the users above, I'm very frustrated with this decision from dropbox. Thats me out, time to find an alternative and cancel the subscription.
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