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Forum Discussion
Email notifications stopped for shared folders
A folder was shared by the owner with five people. It contains a spreadsheet that is routinely updated. For more than a year, we have received email notifications when the owner made changes. Now ...
Nancy: A snippet of my Notifications page is copied below.
The main shared folder that I'm concerned about not receiving emails on was established Dec. 8, 2019. It was shared by the owner with eight people. When the owner made changes to the spreadsheet in the folder, we would receive an email notification. When it dawned on me that it had been some time since I had received an email, I checked with two others in the group of eight, and they had not received any emails either.
Regarding your paragraph, please explain the difference between "sharing" a folder with others and "following" a folder.
Brenda
Nancy -
FYI, I did follow those steps and read through the directions about following a folder. I'm already set up to follow it and to receive emails as activity occurs. There were five changes made to the spreadsheet in that folder yesterday, according to the Activity pane on the right. I have not been notified of any of them.
Brenda
