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Forum Discussion

gebruikersnaam's avatar
gebruikersnaam
Explorer | Level 4
7 years ago

Hackers abusing Dropbox to access Gmail?!!!

Google Chrome is up-to-date Versie 75.0.3770.100 (Officiële build) (32-bits) I sent the Chrome team this 2 days ago and I also contacted API Support team... Copy-paste: Somehow the virus cont...
security
Daphne's avatar
Daphne
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 years ago
 
Thanks for providing that info for me. At this point, it would be best to continue this discussion over on our Support channel due to the nature of the issue. Would you mind if I reached out to the email address associated with your Community profile?
 
Let me know - Thanks!
gebruikersnaam's avatar
gebruikersnaam
Explorer | Level 4
7 years ago

Weird! I'm pretty sure I already replied... Yeah, sure, you may contact me. 

:)

  • Daphne's avatar
    Daphne
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 years ago
    Upon going to reach out to your email address, I located your open ticket and I’ve followed up there gebruikersnaam. Please check your inbox at your earliest convenience for my reply.
     
    Cheers!
    • issue_goggle's avatar
      issue_goggle
      New member | Level 2
      7 years ago

      Hi,

      want to know your reply as far as had same issue and hacking attamt to my google account described above. 

      Absolutely same situation and recived notification email about 'Dropbox was granted access to your Google Account' and i do not have dropbox account at all.

      As far as you didn't reply here need to ask to reply for myself as well

      Thanks 

      • Daphne's avatar
        Daphne
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        7 years ago

        Hey there issue_goggle, thanks for joining us here!

        I'm sorry to hear about your situation, I'll try my best to assist you with this.

        Firstly, can you just check that the email you received is from an official domain? When viewing the notification you mentioned in your email inbox, you can click the sender's name to see the exact email this was sent from. What do you see there?

        Also, to connect a Dropbox account to your Google account, they need to be under the same email address. Can you try signing into Dropbox with your Google email address? You can request a password reset to access the account if you need to.

        Let me know what you find and we'll take it from there!

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