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Forum Discussion

Susanna S.2's avatar
Susanna S.2
Explorer | Level 4
3 years ago
Solved

How do I disable Dropbox Backup?

How do I get rid of Dropbox Backup -- the PC folder that appeared in my Dropbox folder? It includes folders I don't want backed up, i.e., Documents and Downloads. I'm on a PC.
desktop
Dropbox Backup
windows
  • Jackson's avatar
    Jackson
    3 years ago

    Hi there Susanna S.2, thank you for reaching out.

     

    You can disable computer backup, following the steps on this article.

     

    Make sure to select "Keep content in folders on this PC" during the process, to return the folders to their original location.

     

    Cheers!

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

We don't have access to account-specific info on our end in the Community to do that ClockRoy. 

 

Can you also send me a screenshot of your task bar, and specifically what you see next to your WiFi? Also, if you visit your Backup page here, what do you see? 

ClockRoy's avatar
ClockRoy
Explorer | Level 3
3 years ago

Hello Megan, 

Firstly thank you for your patience and persistence with helping me with this problem. I used the link to open the backup page and was able to delete the drive, which has solved my problem. I have tried to access or find the backup page without any success. Does it have a URL or can I access it easily somehow? It is probably turned of now anyway. 

Many thanks once again....

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi ClockRoy, glad to see everything is resolved! 

     

    You should be able to to reach the page, using the link I provided. Have a lovely weekend ahead,enjoy!

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