How to change "family room" language?

Hi likehu, how are you today?

Is your Dropbox account also in Chinese, or not? You can check your account's settings for this.

Do you see the name displaying in Chinese all over our platforms, such as mobile, web and desktop app?

Feel free to also send me a screenshot, so I can have visual of this. 

Thanks a bunch! 

Hi Megan

 Thanks for your attention. I set my account's settings in English and other texts are changed to English but the "Famliy Room" folder is still in Chinese.

Hi likehu, does this happen on the web, and our apps too?

Could you send me a screenshot too? 

Hi megan,This happen on the webs too.

Hey likehu, I see that you're in this folder through the 'all files' page.

If you click on the "Family Room" option on the left of the page, does that take you to the same folder with the same contents?

What I mean is, is it possible that the folder in Chinese is just a simple shared folder in your account and not the actual family room?

Hi Hannah ，

Thanks for your attention.

This folder is the actual family room. One point that proves it is that this family room in chinese cannot rename. Besides,I have no other shared folders.

Regards

Like

And you see the same, if you login through a different browser, or a private browsing window, Like?

 Yes. I change chrome to edge,but this issue still exist. 

Maybe I should know what is the basis for dropbox to set the name of the family room. I try to change my windows language, it doesn't work too.

Hmm, are you the family manager, Like?

If not, is it possible that the family manager has their account in Chinese?