Need to see if your shared folder is taking up space on your dropbox đŸ‘šâ€đŸ’»? Find out how to check here.

Forum Discussion

Joel Poston Photography's avatar
Joel Poston Photography
Explorer | Level 4
2 years ago
Solved

How to turn off continuous requests to update app?

How do you stop the requests.  I have clicked the update tab several times but the requests keep coming.
desktop
Notifications
  • Megan's avatar
    Megan
    2 years ago

    Hey @Joel Poston Photography, have you changed the UAC settings on your machine to be more sensitive?

     

    Did you try to update the Dropbox desktop application manually using this link?

     

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey @Joel Poston Photography, thanks for the update! 

     

    I sounds like the Dropbox desktop application is trying to update, and needs these permissions to do so, but it’s possible that another app or service is preventing the update.

     

    Are you running any apps that could interact with the Dropbox folder in some way, that could affect the app?

    • Joel Poston Photography's avatar
      Joel Poston Photography
      Explorer | Level 4
      2 years ago

      Overnight last night, I closed all programs with only email still running and I mute my speakers.  Next morning as I come into my office I see 8 or 9 of those badges across the bottom of my screen all for dropbox updates.  I click on update and nothing happens.  I've tried opening dropbox as admin and it wont update.  I go to the settings and I don't see anything update there either.

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Hey @Joel Poston Photography, have you changed the UAC settings on your machine to be more sensitive?

         

        Did you try to update the Dropbox desktop application manually using this link?

         

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!