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Forum Discussion
SeniorBlanco
6 years agoNew member | Level 2
I access the wrong account. How do I switch?
I just upgraded to a new iMac. I put the wrong email address down when setting up Dropbox on the new computer. I treied to edit my email address under settings and put in the correct one but got a message that the id and password I tried to correct it to are already in use (yeah, by me)
apreciate assistance
- Lusil
Dropbox Staff
Hey there SeniorBlanco,
I'd be more than happy to help!
To access a different Dropbox account from the desktop app, simply sign out and back in again.
Let me know how it goes!
- SeniorBlancoNew member | Level 2
I did as you suggested; I'm able to access my primary Drop Box account but when I go into Finder and look at the Dropbox folder it only has the few files/folders associated with the old account I mistakenly entered when I set up Drop Box on my new iMac
- Lusil
Dropbox Staff
Thanks for your swift reply, SeniorBlanco.
It sounds like you're looking at the Dropbox folder that's associated with the account you connected previously.
Please note that when you link to a different Dropbox account, the app should detect that another Dropbox folder already exists on the computer and should give you two options: Choose Another Location or Install.
If you want your new Dropbox folder to be in:
- Another location other than your existing folder, click on Choose Another Location.
- The same location as your existing one, click Install. This will rename the existing Dropbox folder to Dropbox (Old) and will create a new Dropbox folder for the account you’re currently linking.
Let me know of any updates!
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