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JakesMom's avatar
JakesMom
New member | Level 2
1 month ago
Solved

I can't change the email address on my account

I’m trying to change my email address. The instructions I found says to go to my initials in the right hand corner, but there’s nothing there.  Also settings don’t have an option either. Any help?...
Account Settings
  • JakesMom's avatar
    JakesMom
    1 month ago

    Hello Jay,

    I was trying to change on the app. Now that I used the website, it was easy!

    Thank you so much!!

    JakesMom

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Hi JakesMom​, thanks for messaging the Community!

Could you confirm that you're logged into the Dropbox site, and that you can see your initials or avatar?

It should be either on the top right corner, or the bottom left corner as the interface is undergoing changes. Alternatively, you can click this link to take you there directly.

From there, you should be able to change your email address. 

Keep me updated with any progress!

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