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Forum Discussion

James T's avatar
James T
New member | Level 2
5 months ago

I have two accounts and didn't realize until recently - how can I contact support to resolve this?

I have two emails connected to one Dropbox however I seem to have been paying for two separate Dropbox accounts for years. I didn't realise until recently. I have tried every way possible to contact ...
  • James T's avatar
    James T
    5 months ago

    I managed to chat to an agent by going through sales.

     

    Unbeknownst to me I had two accounts with almost identical files in each. The solution is to transfer everything into one account and delete the other. 

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