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Forum Discussion
Glenn
3 years agoExplorer | Level 3
I'm getting emails from Dropbox
Lately I’m receiving emails from dropbox to complete my storage but I’m using dropbox for several years now! Can’t they just leave me alone??
- 3 years ago
Thanks for the update, keep us notified if you continue to receive these emails.
Jay
Dropbox Community Moderator
3 years agoHi glenn, thanks for bringing this to our attention.
Could you clarify what emails you're receiving from Dropbox to complete your storage?
A screenshot of this, while hiding any personal info, would be greatly appreciated!
- Glenn3 years agoExplorer | Level 3Hello How on earth can I get a screenshot in here???
- Jay3 years ago
Dropbox Community Moderator
You should be able to attach an image to the forum using the camera icon, or by copying/pasting the screenshot directly from your clipboard.
- Glenn3 years agoExplorer | Level 3
- sandrahickson963 years agoNew member | Level 2
I also want to stop these mails how can i stop these mails.
- Nancy3 years ago
Dropbox Community Moderator
Hi glenn and sandrahickson96.
How many emails have you received like the one on the screenshot?
If you click on the “Unsubscribe” button that should be showing on the email, do you keep receiving more emails like this one?
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