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phototris's avatar
phototris
New member | Level 2
3 years ago

Improve the captcha

The anti-robot test is crazy! Do you think we don't have that much time counting dice faces to make 14? We don't see well, we have to add things up and we're wasting our time to prove that we're no...
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Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi phototris, and thanks for posting this here. 

 

I’ve logged your feedback with our team, so that they can take it into account. 

 

If there’s something else I can help with though, I’m here for you.

DasWulf's avatar
DasWulf
New member | Level 2
2 years ago

IT IS STILL BROKEN!  I just spent the last 3 hours trying different ways to upgrade my account to plus and failed.  The dices adding up 14 and then repeating 5, 10, 15, 20... time is crazy!  At one point said ran out of time.  Several times it said I was human, but when it went back to the purchase page it said captcha had not been verified and asked me to do the same one over again.  You don't offer alternative to try... 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey DasWulf, sorry to hear about that! 

     

    Just wanted to make sure that you were able to overcome this, and eventually access your Dropbox account, is that the case? 

     

    Let me know! 

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