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konocti-view's avatar
konocti-view
New member | Level 2
3 years ago

incorrect email address on account

I tried to share a file and my email address could not be verified. I found that it is not entered correctly in the account. Seems easy to edit but I have to verify the email address before changing ...
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Mara22's avatar
Mara22
New member | Level 2
1 year ago

I need to know how I can CORRECT my initial email address. I misspelled it when I first signed up for dropbox, so it never got verified. Please help.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hi there, Mara22 and thanks for reaching out to us.

 

Are you currently logged in to the account?

 

If so, do you perhaps see an option to update your email address, after clicking on the "verify" link in your settings?

 

If not, I think it would be easier to just create a new Dropbox account under the correct address and move any files you have to that one.

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