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Forum Discussion

Srgreenwood 's avatar
Srgreenwood
Helpful | Level 5
4 years ago
Solved

Incorrect name in Dropbox email

Apologies if this is posted in the wrong place or has already been raised.   On 12/12/2021 I received an email from Dropbox titled 'Updates to our Terms of Service and Privacy Policy'.   This...
Account Settings
Error Messages
security
  • Emmet's avatar
    Emmet
    4 years ago

    After carefully reviewing this case, our agents have discovered that this user had entered a string of characters that may potentially be a password into the name field of second Dropbox account. This is why they were sent this email. If you need any further assistance, please don’t hesitate to reach out.

Emmet's avatar
Emmet
Icon for Community Manager rankCommunity Manager
4 years ago

After carefully reviewing this case, our agents have discovered that this user had entered a string of characters that may potentially be a password into the name field of second Dropbox account. This is why they were sent this email. If you need any further assistance, please don’t hesitate to reach out.

Uzaif Nadeem 's avatar
Uzaif Nadeem
New member | Level 2
3 years ago
Access is higher than my owner ship
  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Uzaif Nadeem , are you having some kind of issue related to this thread?

     

    Can you please give us some more details?

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