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Forum Discussion

lauram73's avatar
lauram73
Explorer | Level 4
4 years ago
Solved

No option for "make online only" when I right click my files

I have a professional DropBox account and I'm working on a Mac, OS 12.5. I have several files that are sync'd locally that I would like to move off my hard drive and make online only. When I right-...
desktop
dropbox business
Mac
sync
  • Jay's avatar
    Jay
    4 years ago

    Could you check if you've enabled the Dropbox extension in Finder in the Mac OS settings?

lauram73's avatar
lauram73
Explorer | Level 4
4 years ago

Hi Megan,

 

What you are seeing in the screen shot is what I get when I right click. I don't see any dropbox options. I can access all my files though and they are all up to date. 

 

The status of the app says up to date. The version is 155.4.5493.

 

 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey lauram73, you don't see any options even when you access the folder, and try to right click on your files/folders there? 

 

Have you tried uninstalling, then re-installing the app?

  • lauram73's avatar
    lauram73
    Explorer | Level 4
    4 years ago

    Hi Megan,

    Yes, that's correct. I don't see any Dropbox options when I right click on any of the files or folders. I also don't see the circles with the green check marks, but everything is sync'd and up to date. 

     

    I did try uninstalling and re-installing the app. No luck. Any other ideas?

     

    Thanks for your help!

     

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      Could you check if you've enabled the Dropbox extension in Finder in the Mac OS settings?

      • lauram73's avatar
        lauram73
        Explorer | Level 4
        4 years ago

        Thanks Jay ! That seems to have done the trick!

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