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Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago

Re: Is it possible to combine my two accounts into one account?

Ryan Tyrrell wrote:

Unfortunately the email address for the removed account is no longer active so I can't access that account via 2 step auth. Any advice there?

You can try contacting Support, but without access to the email account you may not be able to gain access to the Dropbox account. You need to maintain an active email address on your account so you can receive password resets and one-time security codes used during sign in.

 

 

To contact Support, visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

 

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