Recent activity empty on the desktop app on macOS

Hey Pekkztr, thanks for reaching out to us.

Can you send us a screenshot of what you see in the activity tab?

Do other tabs show the correct info?

And what is the Dropbox sync status and version?

You can see that by hovering over your Dropbox icon.

Thanks in advance.

OK, after some research, here is what I've found.

On my work PC (first image) it works as it should and always have done.

On my Mac at home, it is empty (second image). Shared tab is also empty. Everything else seems to work as expected.

Same account, same versions.

I have the same issue on my Mac desktop app

Hi TimRobinson, are you using a separate Windows and a Mac device like the original user, or some other setup for your Dropbox account?

I only use it on a Mac. However, I just checked it on my iPhone app and the recent activity appears there, just not on the desktop app.

Thanks for the info. Could you confirm the version of Mac OS and of the Dropbox desktop application that you're running on your device?

I'm on Ventura 13.6.9
Not 100% sure about the Dropbox app version (how do I find that?) but it says 212.4.5767 in the preferences/general tab

Thanks for that additional information TimRobinson - much appreciated.

Does this persists after rebooting your computer?

If it does, can you quit the app and relaunch it after signing out and back into your account through the app's preferences? 

If you still get the same results, please send us a screenshot so that we can have a visual too. 

Hey Walter, I just logged in again and it seems to have resolved itself so thank you! Strange because I had already tried that previously. But glad it's working again. I appreciate the attentiveness to my issue.

No worries, Tim. We're glad to hear you're back up and running and thanks for keeping us in the loop too.

See you around the Community and take care!