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IanHardacre's avatar
IanHardacre
Explorer | Level 3
3 years ago
Solved

Removing a lost device from my account

Hi,

 

I am trying to remove a lost device from my basic account 

The help before suggested dropbox.com/account/devices

That gets a 404

Help on finding my device list  much appreciated!

Account Settings
Dropbox Basic
  • Hannah's avatar
    Hannah
    3 years ago

    Hey IanHardacre, thanks for joining the Dropbox Community!

     

    You can see how to access your list of connected devices and how to remove a connected device in this article.

     

    I hope this helps, but if you need anything else, let us know!

4 Replies

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey IanHardacre, thanks for joining the Dropbox Community!

     

    You can see how to access your list of connected devices and how to remove a connected device in this article.

     

    I hope this helps, but if you need anything else, let us know!

  • IanHardacre's avatar
    IanHardacre
    Explorer | Level 3
    3 years ago

    Thanks- curious how Dropbox gets a device name and can they be changes (PS Norton has same problem!)

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    They can be changed (or at least used to be able to!) by double clicking on them on the website. 

     

     

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago
    Mark wrote:

    They can be changed (or at least used to be able to!) by double clicking on them on the website. 

    That ability was removed quite a while ago.

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