We Want to Hear From You! What Do You Want to See on the Community? Tell us here!
Forum Discussion
Solved
Still getting notification emails to my old address
Changed email on account to new account. Still getting notifications to old account. Any idea how to fix? Thanks.
Yes, this should help with the emails you receive from now on.
Let us know if you experience any further issues!
5 Replies
- Jay
Dropbox Community Moderator
Hi nichollsvi2, thanks for bringing this to our attention.
What notification emails are you getting to your old email address?
This will help me to assist further!
It was an advertisement for 1 month free of dropbox plus, basically one of the tips messages/notifications.
- Walter
Hey nichollsvi2, sorry to jump in here, but I was wondering if you're seeing an 'unsubscribe' button towards the end of the email.
Could you have a look and let us know what you find?
Yes I did. Will that unsub me from Dropbox or just click off whatever items I want. My profile itself has the correct email.
- Jay
Yes, this should help with the emails you receive from now on.
Let us know if you experience any further issues!
