Forum Discussion

edwisch's avatar
edwisch
New member | Level 2
3 years ago

Stuck in an obese account

I had account A and was invited to submit to somebody else's account B for a conference, and they gave me a different email. I changed my dropbox email accordingly. I'm now done with account B and w...
Multiple Accounts
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi there edwisch - sorry to hear you're having issues with this.

 

Can you please let us know what's stopping you from achieving what you had in mind? 

 

If you're looking to unlink a Dropbox account from the desktop app on your computer, you can follow these steps. 

 

Also, since you've contacted our support team about this, could you share your ticket's ID with us so that we can look it up in our system?

 

Thanks!

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!