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DT83
2 years agoNew member | Level 2
Team members receiving emails inviting them to edit the folders I uploaded
Morning All
I have uploaded folders this morning and everyone within the Dropbox group have had an email from myself (via Dropbox) inviting them to edit said folder.
This is the first time this has happened and my colleagues have made new folders after and no emails have been sent out.
Support were less then helpful and I am sure it will be a silly setting I have hit my end, but could anyone please help?
Thank you
Hi everyone! I'm the Product Manager for this feature. Thank you all for the feedback! We are planning to update this so the default checkbox is OFF. When you (or team members) create a new team folder, you'll have to check the box if you want to notify other members of the shared folder you have created a new folder
Our engineering team is in the middle of this update so this should be rolled out in the next week or 2. Thank you again everyone for your feedback and patience!
44 Replies
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- anthony_nordin2 years agoHelpful | Level 6
Anybody from the Dropbox team going to respond to this? Any time you create a new folder, the option to send an email notification to all members within the parent folder receive an email is automatically checked. Is there no way to change the default to it being un-checked?
- anthony_nordin2 years agoHelpful | Level 6
We just need to know how to change this checkbox default to be un-checked instead of checked.
- MChaumont2 years agoNew member | Level 2
Us too. It started yesterday and we have been trying to figure out why this is happening. I can let the team know to uncheck the box when creating a folder, but if there is a way to change that setting that would be much better than unchecking it every time. Thank you
- Ifolch2 years agoExplorer | Level 3Same here, since yesterday 2 out of my team of 25 every time they create a folder the rest get notified. I had a chat with support which was useless. Any one found a solution??
- Ifolch2 years agoExplorer | Level 3
We dont event see the "send an email notification" box !!!
- LylesFirm2 years agoHelpful | Level 5
Agreed. We are still having this problem.
- anthony_nordin2 years agoHelpful | Level 6
Someone from support sent me an email last night in response to a ticket I created. Completely ignored what my question was. Basically said "Did you try turning it on and off again?".
- AnthonyyC2 years agoHelpful | Level 5
It seems like the checkbox was removed yesterday. I spoke with support just now and they say that there is currently no option to fix the problem that we're all facing
My rep suggested that we make posts in the "Share an idea" page to make sure that the developers have visibility on everyone having this same problem. - anthony_nordin2 years agoHelpful | Level 6
I have submitted this in the "Share an idea" section. If everyone upvotes and shares, maybe we can get it fixed by the devs.
- anthony_nordin2 years agoHelpful | Level 6
Update: there is a Dropbox product management PM investigating and discussing right now on the ideas post.
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