Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
Team members receiving emails inviting them to edit the folders I uploaded
Morning All
I have uploaded folders this morning and everyone within the Dropbox group have had an email from myself (via Dropbox) inviting them to edit said folder.
This is the first time this has happened and my colleagues have made new folders after and no emails have been sent out.
Support were less then helpful and I am sure it will be a silly setting I have hit my end, but could anyone please help?
Thank you
Hi everyone! I'm the Product Manager for this feature. Thank you all for the feedback! We are planning to update this so the default checkbox is OFF. When you (or team members) create a new team folder, you'll have to check the box if you want to notify other members of the shared folder you have created a new folder
Our engineering team is in the middle of this update so this should be rolled out in the next week or 2. Thank you again everyone for your feedback and patience!
44 Replies
Replies have been turned off for this discussion
Our company has been experiencing the same issues with Dropbox. Everytime a folder is created within our team folder, everyone that in our team gets a notification that I am "inviting" them to edit the folder, but we already have permission to edit all the folders anyway. We want this to stop because the emails are overwhelming.
- Megan
Dropbox Community Moderator
Hey SHARON VANNI, I'm trying to understand if we're referring to a simple folder within your account with no shared, or a shared folder perhaps.
Also, you mentioned the "members of the group". Would you be able to clarify if we're referring to members that also have access to the folders, or if you're part of a Dropbox team?
In your screenshot I can see a "SILO" folder, right? Is that shared with anyone?
Our office has started experiencing the same thing. Everyone receives an email notification when a new folder is created in Dropbox. We also have a team constantly creating folders and the email notifications are overwhelming. This is a new problem. How can we fix it?
Thank you.
Hi Megan, I agree to remove the attachments, I eliminated personal info. The Problem is not what I receive from Dropbox, the problem is what dropbox shares with the other members of the group, of what I did. for every little action I do on Dropbox my colleagues receive an email
- Megan
Hey SHARON VANNI, I hope you're doing well!
I went ahead and removed the screenshots you attached, since they contained a lot of sensitive information, emails and names.
Do you share a folder with your colleagues? Also, have they adjusted their email notification settings? You can see more about this here.
Keep me posted!
my colleagues are receiving tons of emails from Dropbox, whenever I create new folders or insert images.
we have had Dropbox for years and it has never happened. Please see attachments.
Someone can Help me?
- Nancy
Hey antonioabrego, thanks for your post.
Can you send over a full screenshot of where you see this option on your end?
To clarify, can you manually uncheck it or is it not possible?
Let me know.
Not sure when this was changed but I have never had an issue with this. Now every time I create a folder that check box (Send an email notification) is always checked. which sends an email out to everyone in the company every time. We have a whole team constantly making folders. This was never an issue until about a week ago. Is there anyway to leave that unchecked or get rid of that option?
ThanksYes, it appears so I just confirmed with a file that was shared. There are 107 members its being shared with and 106 of them were notified via email with the exception of the person who shared it. You can imagine in a big organization if items are shared or new items created how much unnecessary email it generates.
- Jay
Are the people who are receiving the email part of the invited members to the shared folder?
