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Team members receiving emails inviting them to edit the folders I uploaded
Morning All
I have uploaded folders this morning and everyone within the Dropbox group have had an email from myself (via Dropbox) inviting them to edit said folder.
This is the first time this has happened and my colleagues have made new folders after and no emails have been sent out.
Support were less then helpful and I am sure it will be a silly setting I have hit my end, but could anyone please help?
Thank you
Hi everyone! I'm the Product Manager for this feature. Thank you all for the feedback! We are planning to update this so the default checkbox is OFF. When you (or team members) create a new team folder, you'll have to check the box if you want to notify other members of the shared folder you have created a new folder
Our engineering team is in the middle of this update so this should be rolled out in the next week or 2. Thank you again everyone for your feedback and patience!
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Good morning,
Our company uses Dropbox daily to upload construction drawings for the field members to have access to.
As of this morning (June 24/2024) we are getting multiple complaints back to the office because of notifications to users emails/phone notifications about every item being uploaded to Dropbox.
Often I'll upload 10-20 folders a day with multiple files in each and our field users just locate the file that was assigned to them. However, now every user is being notified that I've uploaded each project and is being overwhelmed with notifications.
Is this a new update that dropbox put out over the weekend?
Also is there a way from my end to turn this off or do each of my field guys need to now go into their settings and disable notifications?
Thanks for your time,
As far as I can tell, the box is still there. At least it is for me and the rest of our office employees.
That's very strange. The box doesn't appear and the notifications are still being sent out?
BenDBXCommunity Manager
Hi Everybody,
Thanks for all of your input here. This was posted as an idea, and as anthony_nordin mentioned, one of our Product Managers is currently investigating. You can find the idea thread here. We will post updates when we have more information to share!
Thanks,
Ben
Update: there is a Dropbox product management PM investigating and discussing right now on the ideas post.
I have submitted this in the "Share an idea" section. If everyone upvotes and shares, maybe we can get it fixed by the devs.
It seems like the checkbox was removed yesterday. I spoke with support just now and they say that there is currently no option to fix the problem that we're all facing
My rep suggested that we make posts in the "Share an idea" page to make sure that the developers have visibility on everyone having this same problem.Someone from support sent me an email last night in response to a ticket I created. Completely ignored what my question was. Basically said "Did you try turning it on and off again?".
Agreed. We are still having this problem.
We dont event see the "send an email notification" box !!!
