Trying to edit/change my personal email (in settings) but it says my email is not valid

Hey AlanAtaxia, sorry to see that you're having trouble changing your email address.

Would it be possible that the email address you're trying to use, is already used by another Dropbox account?

Can you open a window on another browser or a private browsing window and try to sign in to the Dropbox page with that email and let us know what happens?

Thanks in advance!

thanks, yes will try (it was set up by our previous charity volunteer, many years ago !

Hey AlanAtaxia!

Give it a go, and if you have any other questions, or issues we'll be one post away. Thanks! 😉

Hi from me too, AlanAtaxia! Were you able to resolve this since your last post? 

If you need any sort of assistance, we’re right here.