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simpson b.'s avatar
simpson b.
Collaborator | Level 8
11 months ago
Solved

Turn off automation notifications. Is it possible?

Notifications are all off and yet one category hounds me.

 

A while back I have automated a folder like the Camera folder where files get renamed (screenshot folder) and, as a result, I have a tidy screenshot folder. 10/10. But ever since, a wild notification hounds me, and it annoys me enough that I have to dismiss it. On my phones, server, home PC, everywhere, cause it's important:

 

"Files added to Screenshot folder were automatically renamed"

 

a) I am aware. I understand how automation works.

b) What channel is this on I can't turn them off anywhere

 

I hate notifications as a rule, I work in IT and have about 300 apps. Every notification that escapes per year means one more per day for me. I can kill notifications on my phone (and did), but it still haunts my desktop and server. I keep Dropbox icon always visible, cause it's important, and the red patch on my sync engine always gives me a double heartbeat.

 

Please, put it in somewhere where it's killable.

  • Nancy's avatar
    Nancy
    11 months ago

    Thanks for the additional screenshot! I double checked this with our team in the meantime and, indeed, there’s no other setting to be turned off in this case. 

     

    However, I’ve forwarded all of your feedback and comments to our team, as I understand this may not be ideal. 

8 Replies

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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 months ago

    Hey simpson b., let's jump right into this! 

     

    Would you mind sending over a screenshot of the notification you're referring to? 

     

    In the meanwhile, I'll do some research to see if you can disable that type of notification, and see what I can find.

     

    Thanks!

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 months ago

    Hope it’s OK to jump in, simpson b.. I’m afraid that, for the time being at least, there’s no specific setting you can toggle off for these notifications to stop. 

     

    However, can you clarify if the screenshot you sent is from the Dropbox website or the desktop app?

  • simpson b.'s avatar
    simpson b.
    Collaborator | Level 8
    11 months ago

    That was from the desktop app. But it appears on web 

    and on phone (I killed notifications in Android)

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 months ago

    Thanks for the additional screenshot! I double checked this with our team in the meantime and, indeed, there’s no other setting to be turned off in this case. 

     

    However, I’ve forwarded all of your feedback and comments to our team, as I understand this may not be ideal. 

  • simpson b.'s avatar
    simpson b.
    Collaborator | Level 8
    11 months ago

    All solutions start with feedback.

     

    Thank you for the support.

  • alice_dropbox's avatar
    alice_dropbox
    Helpful | Level 6
    9 months ago

    Hi Simpson!

    My name is Alice and I'm a product manager working on notifications at Dropbox. We would love to chat with you more on this topic because we think your experience can help us improve notifications at Dropbox. We are hoping to schedule a 30-minute video session via Zoom video-conferencing next week! If you’re interested in speaking with our team, take our short survey so we can learn a bit more about you. A member of our team will review your answers and contact you directly if you’re a fit for our study.
     
    If you are selected, you will receive a $50 virtual gift card of choice (Amazon, Bank Deposit, Charity donation, etc.) upon completion as a thank you for their time.
     
    Please note, space is limited and not everyone who applies will be selected. Thank you, and looking forward to chatting! 🙂 

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