Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

aotu's avatar
aotu
Helpful | Level 5
2 years ago

Turn off Dropbox Transfer notifications and emails

Hello, I am sick of the torrent of emails and red badges reminding me that I just created a transfer, someone downloaded the transfer I sent them to download, or the transfer is expiring etc. I want ...
emails
Notifications
dal721's avatar
dal721
New member | Level 2
5 months ago

Hi Nancy,

I'm also tired of emails regarding my transfers. I tried creating a new transfer and didn't see an option to manage the transfer notifcations.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 months ago

Hi dal721, just checking to see if you saw our last reply. 
If you still need any help, feel free to reach out to us again.
If your issue has been solved, let us know what worked for you!

  • russellan's avatar
    russellan
    New member | Level 2
    3 months ago

    I am guessing the OP wants a global way to turn these emails off, rather than having to do it for every single transfer. That's what I want! (There also isn't an obvious way to do it when creating the transfer by left-clicking a file on a mac - but the priority is a setting that can turn it off by default.)

    • dal72's avatar
      dal72
      Explorer | Level 4
      2 months ago

      Yes. I don't ever want to receive an email about a transfer. I create it, copy the link and send that across. I don't need these emails!

  • dal72's avatar
    dal72
    Explorer | Level 4
    2 months ago

    Hi Jay​,

    I have email notifications turned off and I just got some about a transfer that's going to expire in over a month. Saying that I could extend it. I want these to stop. They are so annoying. I've sent out 30+ transfers the other day and if I get notifications back it'll drive me nuts. I can view the transfer status on the manage page.

    Frustrated dal721

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!