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Bob-SF's avatar
Bob-SF
Explorer | Level 3
3 years ago

Unable to change the name of a device

I am unable to change the name of a device (an iPad) that appears in the online Security panel of my account. On the iPad I delinked the device from my Dropbox account, then confirmed that it disappeared from the device list in the online Security panel. Then on the iPad I changed the device name using the prescribed method. I verified that the name had been changed in the Apple ID section of the iPad settings. Then using the Dropbox app on the iPad, I added the device to Dropbox again. It reappeared in the Security panel of my online account, but without the name change. So I am stumped. Changing the name of a device should be easy to do.

Account Settings

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  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago
    Michael Leddy wrote:

    I think you need to make it possible for users to rename devices to make device names meaningful/intelligible.

    That used to be possible but the option was removed long ago.

    Also, Dropbox isn't adding .lan to the name. That would be your local network name, so it's either being added by macOS or your router.

  • Michael Leddy's avatar
    Michael Leddy
    New member | Level 1
    2 years ago

    Thanks for your reply, Rich.  It's all newly strange to me — looking closely at these things for the first time in a long time after adding Dropbox to a new device.

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