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Forum Discussion

Pieter de Waal's avatar
Pieter de Waal
Explorer | Level 4
2 years ago

Unable to check boxes in the Selective Sync settings to choose folders to sync

Hi there, Selective Sync has something going on with it.  It won't let us select additional folders in the list available.  It shows all the folders we have, but you cannot select them, the little ...
Account Settings
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dropbox business
sync
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for bringing this to our attention, Pieter de Waal.

 

We haven't received any reports about this.

 

Have you restarted the computers at all? 

 

I'd also suggest closing and restarting the Dropbox app itself.

 

Let me know what happens and we'll go from there.

  • Pieter de Waal's avatar
    Pieter de Waal
    Explorer | Level 4
    2 years ago

    Hi Hannah, thank you for the reply.

    We have our computers start up every day and we have employees that select and deselect folders daily.  We do that on a daily basis.

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