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RobPen1's avatar
RobPen1
Explorer | Level 3
4 years ago

Age limit outside of the US

Can anyone explain why Dropbox has an age limit of 16 outside of the US and 13 in the US??? Kind of makes a joke of the Dropbox Family product for anyone outside of the US.  Apple and Microsoft don't...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey RobPen1, your feedback regarding this has been very valuable and I will endeavor to make sure your voice is heard.

 

I will pass on your comments to the relevant departments so that we can further improve our product. 

 

If you need anything else, give me a shout. 

RobPen1's avatar
RobPen1
Explorer | Level 3
3 years ago

Hi Megan - just following up on the Age Limit criteria outside of the US for any update on likelihood of a change.  As per my original post, it seems like a one size fits all approach and not something that other providers of cloud storage services e.g Microsoft OneDrive, Google Drive, iCloud differentiate between the US and outside of the US and all have an age limit of 13+.  It kind of makes my Dropbox Family subscription a bit redundant

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey RobPen1, thanks again for your feedback here.

     

    It has already been passed on to our team.

     

    For any future updates, you can always keep an eye on the dedicated help center article.

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