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Forum Discussion

mlavine's avatar
mlavine
Helpful | Level 5
8 years ago
Solved

BUG - Dropbox unnecessarily prompting user to Allow System Extension while Whitelisted - macOS

Starting with macOS 10.13.2, Apple gave MDM administrators the ability to automatically whitelist any desired Kernel Extensions so that the user would not be prompted to allow the extension manually....
desktop
security
Team admin
  • Walter's avatar
    Walter
    8 years ago

    Thanks for the additional information mlavine - I appreciate your elaborate explanation and clarifications on this. 

     

    I have passed all of your comments to the agent handling your case in order to get to the bottom of this in a timely fashion. Please get back to them with any information you think might help our investigation.

     

    Thank you.

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
8 years ago
 
In order to have a better understanding of the behavior that you’re experiencing and due to account-specific info that’s required so as to troubleshoot, I’ve gone ahead and sent you an email to the email address associated with your Forum profile. Please check your inbox for my latest message and we’ll take it from there. 
 
Thanks in advance! :grin:

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