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rhuling951's avatar
rhuling951
New member | Level 2
2 months ago

Can I access my old Dropbox account on my new PC?

Question or Issue I have a new Dell All-in-One PC to replace my prior that is no longer supported by Microsoft.  It comes with basic Dropbox.  My prior PC had Dropbox with more capacity than my new ...
account access
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hi rhuling951, thanks for providing these details.

Are you using the same email address you used when you logged into the Dropbox account on your old machine?

Could you check to ensure the correct account is logged in on the desktop app using these steps?

Keep me posted!

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