Forum Discussion

yankeeinchatt's avatar
yankeeinchatt
Explorer | Level 4
2 years ago

Can we remove the owner of a shared folder that contains sensitive data?

I have a situation where a client's Dropbox has an owner that we needed to downgrade to a member, which we did last week. Today, I discovered a subfolder containing sensitive business information tha...
security
yankeeinchatt's avatar
yankeeinchatt
Explorer | Level 4
2 years ago

Hi Nancy - Thank you for your response! It turns out that my client (owner of the Dropbox) had a convo with the DB subfolder owner, and she had no idea about any of it, so, I deleted the entire subfolder for my client. I cannot think of how a subfolder can be created without an subfolder owner doing it, but it's resolved. Thank you for the insight and for the direction - I appreciate the quick response!

 

Yankeeinchatt

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

It was my pleasure, yankeeinchatt! I’m glad you were able to sort this out in the end. 

 

Don’t hesitate to ping me, if you need something else.

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