Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
Can't access email to get 6-digit code
I can login successfully, but needs me to check 6-digit code in email.
Before immigration, login dropbox never needs me to check 6-digit code in email.
After immigration, it needs me to chec...
I can't, the email doesn't exist anymore. It would be easier if I could enter extra security questions to verify it's me, like entering a mobile or something. This is really frustrating. Other application's allow you to verify multiple ways, not limited to one way
Mark
Super User II
Super User II
Kristy Crooks wrote:
I can't, the email doesn't exist anymore. It would be easier if I could enter extra security questions to verify it's me, like entering a mobile or something. This is really frustrating. Other application's allow you to verify multiple ways, not limited to one way
There were options to set that up when you had access to the account (a second email for example). If you've not done that, however, there is no way to know the actual owner now.
Without access to the email or a connected device accounts are unrecoverable.
- If i had done that, Would it give me the option for another way to log in? There's no prompts
- Mark
Kristy Crooks wrote:
If i had done that, Would it give me the option for another way to log in? There's no promptsYes via Support OR via the log on flow on the site when configured - it asks you if you want to use a different method (I think the wording is "Having issues logging on?") and you can choose to direct the emails to other authorised ones.
