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DirtyOneFlavors's avatar
DirtyOneFlavors
New member | Level 2
2 years ago

Can't sign into my account containing many files-- says "inactive".

"Inactive" is about as vague as you can get. Someone please advise. Of course, Chatbot advised to sign in to that acct. -- thanks Chatbot.    
account access
Account Settings
Error Messages
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi DirtyOneFlavors, were you part of a Dropbox Business team, or was this a personal account?

 

When was the last time you logged into the account? Do you have the ticket from when you contacted the team?

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