Learn how to make the most out of the Dropbox Community here 💙!

Forum Discussion

bsagency's avatar
bsagency
New member | Level 2
2 years ago

Change the domain

I have a problem: I have an account at [Removed as per Community Guidelines], however, I migrated the domain to [Removed as per Community Guidelines], and unfortunately, DropBox is no longer accessin...
Account Access
Account Settings
Security
Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
bsagency wrote:

DropBox is no longer accessing it (because it sends the account confirmation to [email] which I no longer have access to!

If you're being sent a one-time security code to your email, you won't be able to access the account without access to that email address. Your best option will be to see if you can re-register the old domain and recreate the email address so you can receive the security code.

 

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!