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Forum Discussion
ldariusas
2 years agoExplorer | Level 3
didn't get code to email
Hi i try to login and didint get code for my email, maybe i can change the emaila to login?
- Walter
Dropbox Staff
Hi there ldariusas, sorry to hear about this.
Have you checked your email's spam/junk folder as well?
If you did and still can't find the email with the code, you can try another browser as well.
Once you log into the account in question, you can change your email address from the account's settings.
Let us know of any updates!
- ldariusasExplorer | Level 3Junk checked, nothing found, so how i can to login if i didint get the code? Never asked the code until today
- tomascardonerNew member | Level 2
Hi, I had the same problem. I didnt get the verification code on my email address. I've already check the spam folder.
The access is for a different account that the one I used to write this.
Please, contact me ASAP.Thanks.
- Nancy
Dropbox Staff
Hey tomascardoner!
Did you also add no-reply@dropbox.com to your email contacts, before resending the one-time code?
Also, if you have any linked devices to the Dropbox account in question, please double check if the one-time code has been sent as a notification there.
Let me know how it goes.
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