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debattwg's avatar
debattwg
Helpful | Level 6
4 years ago
Solved

Differences between Team vs. Group

I'm trying to see the difference between a "team" and a "group." Is one a sub-set of the other?
security
  • Nancy's avatar
    Nancy
    4 years ago

    Hey debattwg, I hope you’re doing well. 

     

    In general, only admins of a Business team can create, rename, or delete a team folder via the Content tab of their Admin Console. You can also read more details about this here and here. 

     

    So, you can definitely have another person on your team manage them, but you’ll need to make them an admin first. 

     

    Hope this clarifies things a bit, but you can let me know if you’ve got any further questions.

debattwg's avatar
debattwg
Helpful | Level 6
4 years ago

Hi Hannah,

 

When I click on the link you provided, I get this error:

 

"Oh hello. Sorry for this little hiccup.

Try refreshing your page"

Refreshing has no effect.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

I see, thanks for the update here.

 

It seems that you might be on a kind of older version of Dropbox Business and might not have the updated team shared workspace.

 

You can read more about this update here.

  • debattwg's avatar
    debattwg
    Helpful | Level 6
    4 years ago

    Hi Hannah,

     

    Can you tell me when the "Team Space" update became available? We do not have it, and our Business Advanced subscription is current, just renewed last month. But I do not see any folders with the single person icon indicating that we are on the Team Space version.

     

    Thanks,

     

    Deb

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hi debattwg, how are you today? 

     

    When you click on Hannah's article, do you have the option to try out the new experience? 

  • debattwg's avatar
    debattwg
    Helpful | Level 6
    4 years ago

    I've clicked through all of the links. Our subscription is not a Team Space subscription. I will contact Customer Support for further clarification. 

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