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dropbox password connected device limit error
Dropbox password connected device error. I have 2 device connected to dropbox password. But when i see the setting, it says i have used 3 of 3. I have tried using desktop to use dropbox password. But ...
there are two attachment now. i have 2 phone. 1 office computer, 1 home computer. i tried to install dropbox password in my office computer last time. and it says 3 device connected. but i already sign out in the office computer. it remains 3 of 3. now i tried to install in my home computer. it says it is already 3 of 3 so i can not install.
This is very hard to track. because there is no names of the devices which we are connected to. so we are just guessing. we don't even know if we are hacked. and some body else using our dropbox password in their devices. so to confirm, there is 2 phone in me is still installed dropbox password. but 1 device i don't know who are connected. i am guessing it is my computer in the office. but i am sure that i already logout that. maybe i will try to uninstall dropbox password in the office computer later on.
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHi andry88, can you ensure that the app is indeed signed out of the device, and uninstalled?
If that's the case, can I then send you an email, in order for us to have a closer look into this?
- I am sorry for late checking. Now i am in the office and try to install the extention in mozilla. It keep saying that i the same thing as i screenshot in the computer at home. Now i really don't know who is the 1 person connected to.
It says I already connected 3 devices. And ask me to sign out. But i can not sign out the devices from other device. Maybe this dropbox password is not for me because lots of bugs.
Thank you for providing this dropbox password.
If you want to try, try use 2 phone device. And use mozilla ext. Install and uninstall. And install try dropbox security 12 words. And uninstall. Try test it out. Hope you could figure out the problems. Thank you- Megan
Hi andry88, I'm always here if you wish for us to look closely into this.
I can always open a ticket on my end for you, just let me know.
- Hi megan, now i post screen shot again.
I logout 1 phone. So i can login to my browser in my computer. It says in my computer 2 of 3 device connected. 1 phone and 1 computer. But in apps in the phone is 3 of 3 device connected
