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Forum Discussion
Alexut
4 months agoHelpful | Level 6
Dropbox Passwords does not allow access due to device limit.
My laptop recently died, i can't connect to dropbox passwords because you're forcing me to upgrade rather than allowing me cancel the connection to the device that just died, since you're discontinuing the passwords and now autocomplete dosen't work anymore, can you remove the limitations in order to move all of my passwords. I was doing a gradual transition to a new password keeper provider, but now that my laptop died, can't access my passwords.
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[name] keep protecting your passwords
You connected 3 devices or browsers to Passwords — that’s the limit on our free plan. Upgrade to continue on this device.
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Integration Affected
Dropbox Passwords
Device
Browser
I've circumvent this by guessing what other device i might have used (parents pc) that triggered the devices limit, i just exported the passwords, and completly removed the passwords extension. The problem was not fixed but theres a slim chance others might have the same problem as me. Goodbye.
12 Replies
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- Alexut4 months agoHelpful | Level 6
I don't have access to Dropbox Passwords Account. I never had the dropbox password android app. now when i'm installing it it says "an error has occured, please try again later"
- Walter4 months ago
Dropbox Community Moderator
Hi there Alexut - sorry to hear you're having issues with this.
Can you let me know if you're getting an error when trying to remove a connected device or web browser from your Dropbox Passwords account?
Any additional information or screenshots are more than welcome!
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