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2FA-is-a-trap's avatar
2FA-is-a-trap
New member | Level 2
3 years ago

Dropbox's 2FA servers failed and now I'm locked out of my files for an entire DAY

Hi. I searched for over an hour trying to find a way to get to an actual customer service person who could resolve this for me, but apparently Dropbox is fully automated and utterly useless. I foun...
account access
security
2FA-is-a-trap's avatar
2FA-is-a-trap
New member | Level 2
3 years ago

Thanks for the advice, fellow unpaid Dropbox user who is not actually Dropbox customer support. I did as you said but I am completely confident the 24-hours will expire before any meaningful response or solution is otherwise forthcoming. There was no ticket number displayed to me after submitting the form, so I can't do anything about that.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
2FA-is-a-trap wrote:

Thanks for the advice, fellow unpaid Dropbox user who is not actually Dropbox customer support.

Walter is actually a Dropboxer; not an end-user like you or I.

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